Confirmed Service Customer
I had an appointment for an oil change Express Service but had to wait two ours for the service to complete. The customer service person was apologetic but there was no rationale for why the service was delayed and why so much of my time was consumed. Additionally, the technician performing the work was ambivalent and was conversing with peers despite the service reps request for him to wrap things up.
Floyd Y.
Puyallup,
WA
Business Response
Was this review helpful?
Other reviews that may be helpful
Confirmed Service Customer
Your Customer Service person did a very good job of explaining everything and keeping me posted on the progress. Then when it couldn’t be fixed when I...
Confirmed Service Customer
Erin helped me and she���s great. I appreciate her service. Even though I was scammed through a mail, Erin really made me feel hopeful.
Confirmed Service Customer
CORTLAND was one of the best service advisors I have worked with. Polite with a keen sense of the attention to detail philosophy. Will request his ser...
