Confirmed Service Customer
I dropped my vehicle off for a safety recall and when I received a message that the vehicle was ready I responded to message but didn't get a notification that the mailbox was full. So my response was not received and I was unable to retrieve my vehicle when I went to get it. Even though I had a lot going on that day I probably should have followed up with a phone call to ensure my message was received. Overall, the notifications I received with the detailed list of work performed was impressive.
Willie H.
SPANAWAY,
WA
Business Response
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